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Refund Policy

This refund policy is placeholder content for review before public launch.

Same-day Plates

Final policy language should describe cancellation timing, restaurant preparation windows, pickup or delivery issues, and support escalation for same-day plate orders.

Scheduled Trays

Final language should address catering lead time, restaurant confirmation, cancellation cutoffs, partial refunds, and event-order support.

Payment failures and refunds

Final terms should describe failed payments, refund processing time, payment provider timing, and how customers receive status updates.

Need help with an order?

Contact support for payment, refund, pickup, delivery, or restaurant confirmation questions.